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Delivery

  • Delivery

    • The buyer, having chosen the delivery service at the time of ordering, undertakes to indicate the exact place of delivery of the goods.
    • The buyer undertakes to accept the goods himself. In the event that the Buyer is unable to accept the goods himself and the goods are delivered to the specified address, the Buyer shall not have the right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
    • The Goods are delivered by the Seller, the Seller’s authorized representative (courier) or the Buyer picks them up at the address specified in shopandrace, depending on the delivery method agreed by the Buyer.
    • The Seller delivers the goods to the Buyer in accordance with the agreed terms with a Buyer. In exceptional cases, the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to contact the Buyer immediately and agree on the conditions of delivery of the goods.
    • In all cases, the Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the control of the Seller.
    • The Buyer must immediately inform the Seller if the consignment is presented in a damaged package, if the consignment contains unordered goods or their incorrect quantity, the goods are incomplete.
    • If the buyer notices any violations of the packaging during delivery, he must indicate the comments in the delivery document provided by the courier or draw up a separate report regarding these violations. The Buyer must do this in the presence of a courier. Failure to do so shall release the Seller from liability to the Buyer for any damage to the goods related to packaging damage that the Buyer has not identified in the courier’s delivery document.